Covid-19 Notice, Resources, and Information

Due to recent CDC recommendations, we have had to change some of our procedures in an attempt to keep everyone safe and healthy.

We are reeling from the changes happening in the world outside, as we know you are. We’re thinking about the people out there who are anxious, homebound or sick—and all of your animals too. We’re also working to continue to provide services where we can. Veterinary care is consider an essential business and we will remain open throughout this crisis. We are here for you and your pet’s needs.

  • In addition to the rigid cleaning and disinfecting protocols already in place, we have increased the frequency of our cleaning practices.
  • For hospitalized patients, visitation will be temporarily suspended.
  • No Handshaking and personal space zones are to be acknowledged.
  • Consider using our online pharmacy.
  • Also consider 2 month refills and we will only be doing curb side pick there will be signs posted.
  • We are still open Normal Hours and taking appointments. 
  • For appointments, drop offs, boarding and prescription pickups or any other needs please call from your vehicle and we will give you further instructions.
  • Clients may enter the building 3-4 at a time in the lobby. A technician will take you to the room when it is their appointment time. Mask are not mandatory.
  • For emergencies please ring the doorbell and you will be escorted in right away.

If you have any questions, please feel free to contact us at (828)452-1478. We are closely monitoring the guidance from the Centers for Disease Control and local authorities regarding the spread of the virus to ensure that the actions we are taking are comprehensive and appropriate. As they change their recommendation we will adjust our procedures as well. Please watch for any updates we post.

Thank you for all your support!

As of March 31st, 2020, there is currently no evidence that pets can spread COVID-19 to other domestic animals, including people. Accordingly, there is no reason to remove pets from homes where COVID-19 has been identified in members of the household unless there is a risk that the pet itself is not able to be cared for appropriately. In this emergency, pets, and people each need the support of the other, and veterinarians are there to support the good health of both.

What is Coronavirus?

  • Coronaviruses are a type of viruses that are common in many different species of animals and can occasionally infect and spread between people.
  • An outbreak of novel (new) coronavirus was first detected in Wuhan City, Hubei Province, China in December 2019.
  • The disease caused by this virus has been named “coronavirus disease 2019” (often called “the coronavirus” or more specifically “COVID-19”).

How Does it Spread?

  • The virus is thought to spread mainly from person-to-person.
  • People who are in close contact with others – about 6 feet.
  • Through respiratory droplets produced when an infected person coughs or sneezes.

How To Protect Yourself

The CDC recommendations are as follows:

  • Wash your hands often with soap and water for at least 20 seconds. Some 20-second songs include:
  • Use hand sanitizer when soap and water are not available. The CDC Recommends using hand sanitizer hat is at least 60% ethanol and 70% isopropanol.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • How To Protect Others.
  • The CDC recommendations are as follows:
  • Stay home if you are sick except to get medical care.
  • Cover coughs and sneezes.
  • Immediately wash your hands with soap and water afterward or use hand sanitizer.
  • Clean and disinfect frequently touched surfaces daily.

Pet Informational Resources:

  • American Veterinary Medical Association: What Veterinarians Need to Know
    • Frequent updates to stay on top of the COVID-19 pandemic.
    • "Out of an abundance of caution, it is recommended that those ill with COVID-19 limit contact with animals until more information is known about the virus. Have another member of your household take care of walking, feeding, and playing with your pet. If you have a service animal or you must care for your pet, then wear a facemask; don’t share food, kiss, or hug them; and wash your hands before and after any contact with them."
  • American Veterinary Medical Association: COVID-19: FAQs For Pet Owners
  • IDEXX: Leading Veterinary Diagnostic Company Sees No COVID-19 Cases in Pets
    • "IDEXX Laboratories, Inc. (NASDAQ: IDXX), a global leader in veterinary diagnostics and software, today announced that the company has seen no positive results in pets to date of SARS-CoV-2, the coronavirus strain responsible for the coronavirus disease 2019 (COVID-19) respiratory outbreak in humans."
  • CDC: COVID-19 and Animals
  • "You should restrict contact with pets and other animals while you are sick with COVID-19, just like you would around other people. Although there have not been reports of pets or other animals becoming sick with COVID-19, it is still recommended that people sick with COVID-19 limit contact with animals until more information is known about the virus.

Client Informational Resources: